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A sales representative can be reached by either phone or e-mail.

Technical Support

If you are having difficulty using our site or any of our services, technical support is available. The best way to ensure a timely response is to e-mail us using our online helpdesk system. To access this system, click on the "helpdesk" button near the top of any page within your account.

General Information

Media and Press Inquires

Mailing Address

iParadigms, LLC 1624 Franklin Street, 7th Floor Oakland, CA 94612

Contact Us

“We are very satisfied. It’s an outstanding and very useful program.” - Steven Grinspoon, MD Clinical Director, Neuroendocrine Clinical Center, Massachusetts General Hospital “CrossCheck builds on the collaborative nature of CrossRef itself, and will provide an important tool for ensuring the originality of scholarly content. The system doesn’t actually detect plagiarism – plagiarism implies intent and that’s not something computers can identify. Instead it identifies matching text in different documents and then a knowledgeable person has to look at the results as part of the editorial screening process. We are pleased to be working with iParadigms and using the iThenticate service. Ultimately, the whole research community will benefit from CrossCheck.” - Ed Pentz, Executive
Director CrossRef