We are always working to improve our services and provide our customers with the best possible experience. This page outlines pertinent information about product changes, new features and enhancements. Please email us with any feedback or questions.
Administrators are able to download the list of users in their account.
We support download of the user list in multiple formats: xls, csv, and json.
To download the user list, select the file format from the Manage Users - Profiles tab.
The iThenticate application is now available in 11 languages: English, Japanese, Korean, German, Spanish Latin American, Brazilian Portuguese, Dutch, Italian, French, Simplified and Traditional Chinese.
We updated the way the similarity percentage is calculated when bibliographic material is excluded from a Similarity Report. Now when bibliography exclusion is enabled we do not include the word count of the bibliography when calculating the overall percentage. By amending our Similarity Report calculation, this helps us to give you a more accurate percentage.
Reports that were generated before February 25th will not be updated to include this change. This change will only affect reports that have the bibliography exclusion option enabled.
CDN bug fix
SSO-like API method
Fixed API methods to disable and drop users
Increased number of results downloaded in the detailed report
Updated report threshold percentages for email notifications
Various bug fixes
We have fixed an issue with our CDN that prevented users in China from being able to access reports.
We have built a new SSO-like API method that provides the ability for an administrator user to log a user into their iThenticate account and redirect them to iThenticate via the API. For more information please contact your iThenticate sales representative.
Along with this new API method we have fixed the ability to disable and drop users from accounts via the API.
The number of results that are able to be downloaded from the detailed report were increased from 5,000 to 15,000 results.
We have updated our email notification report threshold increments from 10% to 5% increments.
We have decided to remove the multiple file upload for a couple of reasons: the method was little used by our customers, the zip file method also provides the ability to upload multiple files, and the single file upload method allows for up to 10 files to be uploaded at once.
To retain the file names contained within a zip file upload do not enter a document title on the upload screen.
The PDF downloads from the Document Viewer are now in color. The source list within the download was expanded to display the full source information.
All users who access Similarity Reports are now defaulted to the Document Viewer report mode. The Document Viewer provides the documents original format within the Similarity Report. The benefits of a formatted report are many:
Section Exclusion allows users to set folders or Similarity Reports to exclude matches to a document’s “Abstract” or “Methods and Materials” sections within a Similarity Report.
Section Exclusion only works within the Document Viewer Similarity Report view.
To enable section exclusion at the folder level when creating or editing a folder tick the boxes next to "Abstract" and "Methods and Materials" settings. Make sure to click the "Update Settings" button to update the folder settings.
To access the section exclusion options for a Similarity Report click on the filter and settings icon within the Document Viewer.
In order for the system to exclude the sections, documents must have formatting that contains visually distinct section headings. Visually distinct section headings mean that the heading font is different than the rest of the body text by applying bold or italic font treatment, or by increasing the font size.
Currently section exclusion may not work properly if documents contain:
Here is an example of a document where our system would correctly exclude Abstract and Methods and Materials section from the report:
Here is an example of a document where section exclusion would not be able to identify section headings due to the section heading font being identical to the rest of the body text:
We are continuously working to improve the system’s ability to identify sections. Our next section exclusion efforts are: to exclude the Abstract when it appears in a table, to exclude sections properly when the headings are not distinguishable from the body text, and to exclude sections for Watermarked documents.
iThenticate administrators can now access Originality Reports from the “Detail” report within the Manage Users section of iThenticate.
To access the detail report click on the “Manage Users” tab, then click on the “Reports” tab, and click on the “Detail” link. The document ids contained in the Doc ID column are now clickable links that open the Similarity Report for that document.
The detail report excel download also contains the Similarity Report url in an additional column within the spreadsheet.
Please note that in order to view a user’s Similarity Report the administrator must have the account sharing option set to “View ALL users’ folders.”
The Document Viewer now removed from Beta!
The supported file size was increased from 20MB to 40MB. This allows graphic rich documents to be successfully uploaded to the iThenticate service.
Provides the ability to print and download reports within the Document Viewer. These PDF downloads contain the fully formatted document with match highlights and source list for whichever report viewing mode is active at download.
The Print and Download button is located at the bottom left of the Document Viewer.
Clicking on the Print and Download button downloads a PDF print-friendly version of the Similarity Report.
There are now two match related exclusion options: Small Source Exclusion and Small Match Exclusion.
The small source exclusion option excludes the aggregate matches for a single source. While Small match exclusion excludes match instances within the report.
To further clarify, if the small match exclusion is set to exclude match instances below 10 words, every match our system finds that is less than 10 words will automatically be excluded from a report. This provides users with the ability to customize report match sizes to help focus on more relevant potential misconduct issues and remove trivial matches from reports.
These settings can be set at the folder level or within a Similarity Report. In the document viewer the exclusion settings are located in the Filter & Settings sidebar.
Starting December 18, a Beta version of the new Document Viewer (DV) will be available to all iThenticate users and CrossCheck powered by iThenticate users. The DV allows users to view an uploaded document in its original format, including images, tables and graphs, within the Similarity Report. This advancement will provide our customers with an improved user experience.
To help with the transition, users will be able to toggle between the old Text-Only report view and new DV report view.
The default report view will remain as the current Text-Only report. To access the DV, users can simply click the “Document Viewer Beta” button within the Text-Only report.
The DV contains a link to the Text-Only report so access between the two report views is provided. This access point is a link titled “Text-Only Report” located at the bottom right of the DV window.
The Similarity Report will open in the report view that a user last used. For example, if a user viewed a report in the DV and then closed the report window, the next time that user views a report, it will open in the DV.
All users who log into iThenticate directly and most API users will see the “Document Viewer Beta” button within the Text-Only report when this feature is released in mid-December.
Only documents submitted after 11/14/12 will be viewable in the DV as that is when the new upload processing system first became available.
API customers (or their API integrator) who do see the DV Beta button (after the DV release) do still need to complete their testing of the Beta Upload Processing System prior to the end of the March 2013. For more information on this testing, visit the What’s New page for API users.
The reason that some API users may not see this “Document Viewer Beta” button is that their iThenticate integration system (either home grown or a vendor’s) has not yet moved over to the new upload processing system required for displaying uploaded documents within the DV.
Some integrators with iThenticate are continuing to test the new upload system in order to make sure that it works properly with their code. If necessary, they’ll adjust their code as needed to make it function with the new upload system.
So, if you do not see the Document Viewer Beta button after mid December when the DV Beta is released, then either the API integrator you use to access iThenticate has not yet moved over to the new upload processing system, or you are viewing a document submission that was processed prior to November 14, 2012 when the new upload processing system was first available.
iThenticate has received a hardware upgrade that improves system speed, responsiveness and performance. This upgrade provides an improved user experience to all users of iThenticate. Additionally, we have revamped the submission upload process to deliver faster manuscript uploads to the service.
The iThenticate zip file upload process has been improved to accelerate how documents are received and processed by the application. Zip uploads will now process every file at once in a single step. The uploaded file names become the document title when a zip upload is processed. The ability to add document details such as the document title, author first and last name is available after a successful upload by editing the documents from the within the folder inbox.
To edit a document’s information, click on the edit icon.
iThenticate now includes phrase exclusion. This feature allows users to manually input phrases at the account or folder level that can then be excluded from the Similarity Reports. To add phrases for exclusion either add the phrases from the Account Info or Folder settings level.
Once phrases have been added for exclusion, those phrases can be excluded from reports from within a folder's settings.
To exclude phrases from all documents submitted to a folder check the box next to the Exclude Phrases option within
a folder’s settings.
The Exclude Phrases option can also be toggled from within a report if it has been enabled for a folder.