Menu
  • Solutions
  • Resources
  • Pricing
  • Buy Credits

Contact us

Sales

Request a quote online

Phone: +1-510-764-7610

Technical Support

If you are having difficulty using our site or any of our services, please log in and click on the Help button near the top of any page to fill out a help ticket. HelpDesk services are available Monday through Friday, from 6 AM to 7 PM Pacific Time USA.

Helpful File to Get Started: Quick Start Guide

Email: ithsupport@ithenticate.com

Help articles and guidelines

Search our comprehensive site for the launch, integration, and usage information.

for-administrators-1

For Administrators

Manage users, apply global settings, run reports, and more.

View admin guides
For Users Icon

For Users

Getting started, creating folders, uploading submissions, settings, and the Similarity Report.

View user guides
For Developers

For Developers

Documentation for Shibboleth Single Sign-On support and API guidance for integrations with Manuscript Tracking Systems (MTS)

View developer guides